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ServiceNow is a cloud-based software company specializing in IT service management (ITSM) and workflow automation. It provides a platform that helps organizations manage their digital workflows efficiently, improving operational productivity. Founded in 2003 by Fred Luddy, the company has grown rapidly, offering solutions for IT, HR, customer service, and more, with a strong focus on innovation, including artificial intelligence (AI) integrations. Headquartered in Santa Clara, California, ServiceNow serves clients worldwide and is known for its scalability and powerful enterprise tools that streamline business processes​