Nojima鈥檚 customer service policy is something we call 鈥渃onsulting sales,鈥� which means to offer products tailored to the preferences of each individual customer. We are the only home electronics specialty store that continues to propose products that meet the needs of our customers on an equal basis regardless of manufacturer or carrier. We do this all through our own employees rather than use staff dispatched by manufacturers and carriers, which is the norm in the home electronics industry. The Nojima Group currently operates digital home appliance stores in the Tokyo metropolitan area, carrier shops nationwide, the Internet, and stores overseas. With a focus on digital home appliances, we are creating a group structure that offers a variety of choices and support to allow our customers to enjoy their day-to-day with convenience. As a consultant who enriches the lives of our customers, we at Nojima aim to provide impressive service that exceeds customer expectations.
