One of the best things about my job is witnessing the extraordinary human capacity to change. Despite difficult beginnings or experiences, it is always a privilege to observe how people with a challenging start can emerge triumphant, safe and healthy, leading fulfilling lives. I hear about the strength of people, and the role of family, friends and strangers in changing the course of people’s lives for the better. I am always left in awe as to how much progress people can make when they didn’t think it possible.
